Hotels
United Kingdom
Cardiff
Park Plaza Cardiff
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From129US$ /night
Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Greyfriars Road, Cardiff, United Kingdom, CF10 3AL

Park Plaza Cardiff is a 4-star hotel featuring stylish accommodations, an extensive spa, and an award-winning restaurant serving British cuisine. Guests can enjoy easy access to nearby attractions and shopping areas.

Rooms & Amenities

Accommodations at Park Plaza Cardiff include 129 air-conditioned guest rooms ranging from Superior to Suites. All rooms feature complimentary Wi-Fi, flat-screen TVs, and mini-coolers, with select rooms offering tree-lined views of City Hall and the Civic Centre.

Dining Options

Dining options include the Laguna Kitchen and Bar, which serves an à la carte menu and a selection of Afternoon Teas. The hotel's chefs create customized dining experiences, accommodating dietary needs and preferences.

Leisure Facilities

The hotel offers leisure amenities such as a 20-metre stainless steel swimming pool, spa bath, and steam room, providing an environment for relaxation. The Laguna Health Club includes a fully equipped gym and a variety of spa treatments available for guests.

Business & Location

For business functions, Park Plaza Cardiff features 11 versatile meeting rooms equipped with modern technology and high-speed Wi-Fi. The hotel is located near major transport links including bus stations, providing easy access to Cardiff's commercial and leisure hub.

View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Room Tree Lined View
Superior Room Tree Lined View
Max:
2 persons
345 sq. feet 
Bed options:
1 Double bed
Garden view
Shower
Heating
room details
Check Prices
Executive Room
Executive Room
Max:
2 persons
420 sq. feet 
Bed options:
1 King-size bed
Garden view
Shower
Heating
room details
Check Prices
Superior Room
Superior Room
Max:
2 persons
295 sq. feet 
Bed options:
1 King-size bed
Shower
Heating
room details
Check Prices

Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Cardiff1400 ft
Airports
Cardiff (CWL) 17.0 mi
Bristol (BRS) 46.6 mi
Train
Cardiff Central Railway Station2700 ft
Bus
Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Luggage storage
24-hour services

24-hour reception

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Laundry
  • Dry cleaning

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Steam room
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Location

Greyfriars Road, Cardiff, United Kingdom, CF10 3AL
Map view
street view
Greyfriars Road, Cardiff, United Kingdom, CF10 3AL
City landmarks
Westgate Street
Principality Stadium
3100 ft
Museum
National Museum Cardiff
4600 ft
Stadium
Motorpoint Arena Cardiff
2500 ft
Park
Bute Park
1.7 mi
CardiffWales
Cardiff Bay
1.5 mi
Mall
St David's Dewi Sant
2500 ft
Golden Cross Hayes Bridge Road
Wales National Ice Rink
3000 ft
Market
Cardiff Market
2100 ft
Church
The City Parish of St John the Baptist
2100 ft
Museum
Techniquest
1.5 mi
University
Cardiff University
2300 ft
Museum
Firing Line Museum of The Queen's Dragoon Guards and The Royal Welsh at Cardiff Castle
2100 ft
North Road Cathays Park
Royal Welsh College of Music and Drama
2100 ft
Cardiff Arms Park Westgate Street
BT Sport Cardiff Arms Park
2200 ft
Clare Road
Tramshed Cardiff
3900 ft
Womanby Street
Castle Emporium
2400 ft
Public Building
Mansion House
3300 ft
Nearby
Cardiff Castle Grounds
Cardiff Castle
1800 ft
Church
St David's Metropolitan Cathedral
1400 ft
Shopping Area
Capitol Shopping Centre
1200 ft
Public Building
City Hall
1100 ft
Art object
Animal Wall
1900 ft
Museum
Museum of Cardiff
1700 ft
Gallery
Martin Tinney Gallery
1400 ft
Mall
Duke Street Arcade
1400 ft
Gallery
Kooywood Gallery
1800 ft
Mall
High Street Arcade
1800 ft
Shopping Area
Castle Quarter Arcade
1900 ft
11 St David's Way St David's - Dewi Sant
Statue of Sir Gareth Edwards
2000 ft
Avengers S.T.A.T.I.O.N. Cardiff
1900 ft
Restaurants
Laguna Kitchen & Bar
900 ft
Greyfriars Road Park Plaza Cardiff
Tiger Tiger
500 ft
Greyfriars Road The Friary
Giovanni's in Park Place
400 ft
7-8 Park Place
Henry's Cafe Bar
600 ft
Park Chambers Park Place Park Place
Revolucion De Cuba
700 ft
The Friary
Steinbeck & Shaw
400 ft
Greyfriars Road
Bellini's Italiano Park Place
600 ft
1 Park Place City Centre
Slug & Lettuce
600 ft
The Friary Centre
Grey
900 ft
Kingsway
Oddsocks Bar & Kitchen
700 ft
1 Park Place
The Metropole Lounge
800 ft
Kingsway Hilton Cardiff

Reviews and Ratings

Reviews from guests about their experience.
58%
loved their spa retreat and can’t wait to return.
5.8/10
Guest rating
Rooms
6.6
Location
9.2
Service
7.0
Dining
6.8
Guest reviews
5.8/10
based on 5 reviews
4.5/5 based on 2930 reviews
8.3
8.3/10 based on 5902 reviews
#10 of 75 hotels in Cardiff based on Tripadvisor
Connor
United Kingdom, December  2024
6.0/10

My stay at Park Plaza Cardiff had some highlights, but also several disappointments that overshadowed the experience. The location is superb, just a short walk from major attractions like the Castle and National Museum. However, the cleanliness of my room left much to be desired, and I faced issues with both the shower and the minibar. Overall, while there were aspects I enjoyed, I expected more from a hotel of this caliber.

Rooms
5.0
I encountered cleanliness issues, notably hair in the bathroom and dust in various areas. The room was spacious and the bed comfortable, yet the shower was lukewarm and didn't function effectively due to poor design. The minibar was also a challenge as it didn't work well for storing personal items.
Service
6.0
While the reception was busy at times, I found some staff unhelpful with my requests. The lack of attention to detail regarding my birthday balloon was disappointing, and I had to dispute the charge at checkout, which added to the frustration.
Location
10.0
The hotel's central location is one of its best features. It's conveniently located just a short walk from key points of interest, making it easy to explore Cardiff.
Dining
7.0
I enjoyed the breakfast, particularly the quality of the omelettes. The dining options at the Laguna restaurant were also quite good. However, room service was inconsistent, and I had a poor experience with a cold meal.
Facilities
6.0
The hotel's amenities offered some relaxation options, though the air conditioning in my room was not functioning properly. Overall, while the facilities like the gym and pool appeared nice, there were areas that needed better maintenance.
Liam
United Kingdom, November  2024
7.2/10

Overall, my stay at Park Plaza Cardiff had its ups and downs. The central location was fantastic for exploring the city, and I appreciated the comfortable bed and clean room. However, I was disappointed by the unfulfilled birthday balloon request and the poor shower experience, which left a lukewarm impression overall.

Rooms
6.0
The room was quite spacious with a comfortable double bed. However, the bathroom cleanliness left something to be desired, with hair around the plug hole upon arrival.
Service
6.0
Staff members were generally friendly and willing to assist, although a simple request for a birthday balloon was overlooked, which disappointed me.
Location
9.0
The hotel is ideally located, just a short walk from Cardiff Castle and the shopping centers, making it convenient for sightseeing.
Dining
7.0
While I didn't have breakfast included, I found the dining options overall satisfactory, although some reported issues with slow service during busy times.
Facilities
7.0
The spa facilities were nice, but the overcrowding due to various groups diminished the relaxation atmosphere. There's also a separate bar that offered great cocktails.
Grace
United Kingdom, November  2024
6.0/10

I initially looked forward to my stay at Park Plaza Cardiff, as I had enjoyed my previous visits. Unfortunately, my experience this time was marred by a loud and rowdy atmosphere in the hotel, making it difficult to relax and enjoy my stay. While the room was lovely and well-equipped, the disturbances at night overshadowed the comfort I expected.

Rooms
7.0
The room I stayed in was quite spacious and nicely decorated, with a cozy seating area and all the necessary amenities for a comfortable stay. However, the bed was somewhat uneven in firmness, which led to some discomfort during the night. It was lovely to have the large shower and ample toiletries available, though it felt like a spa-like luxury that didn't quite align with the overall experience.
Service
5.0
The reception staff were polite, though I felt there could have been a warmer touch in their approach. After my experience with the noisy neighbors, I expected more acknowledgment of my discomfort, but it seemed to fall on deaf ears. The lack of follow-up about my experience left me feeling a bit ignored.
Location
8.0
The hotel's location is fantastic, with easy access to Cardiff's main attractions and entertainment regions. I appreciated being so close to the city center, which made it convenient for dining and sightseeing. However, the noise levels from the street and the interior festivities took away from that central advantage.
Dining
6.0
Breakfast was decent but not really good. I enjoyed the variety offered, but the service during breakfast felt a bit rushed. I was looking forward to a leisurely morning but ended up feeling pressured to eat quickly. I did appreciate the option for freshly made pancakes, which was a nice touch.
Facilities
5.0
The spa facilities were enticing, but several of the key amenities, like the jacuzzi, weren't functioning properly during my visit, which was disappointing. I did manage to use the pool but found it cooler than expected. Overall, it felt like the promise of luxury wasn't fully realized during my stay.
Elijah
United Kingdom, October  2024
5.0/10

I had a wonderful stay at Park Plaza Cardiff. The hotel is in a fantastic location, just a short walk from the city center, which was perfect for my activities. The staff were incredibly welcoming and helpful, making my experience even better. However, I did face some noise disturbances during the night which affected my sleep.

Rooms
8.0
The room I stayed in was immaculate and well-appointed. I loved the spacious layout, especially with the full-length windows overlooking the canal. However, I did experience noise from an adjoining room initially, but the staff promptly moved me to a better location.
Service
9.0
The service was excellent throughout my stay. From check-in to the restaurant staff, everyone was friendly and attentive, particularly a lady who offered me table service at breakfast when she noticed I was on crutches.
Location
10.0
The location couldn't be better. It's conveniently situated near Cardiff’s main attractions and offers a relaxed atmosphere away from the hustle and bustle, making it easy to explore the city.
Dining
9.0
The dining experience was good. I particularly enjoyed the breakfast with its variety, alongside the dinner specials which were fantastic and reasonably priced. The on-site restaurant's quality of food led to a satisfying dining experience.
Facilities
8.0
I appreciated the range of facilities. The spa options especially caught my eye, though I didn't have time to indulge. The gym was well-equipped and perfect for maintaining my fitness routine during my stay.
Grace
United Kingdom, October  2024
5.4/10

My stay at Park Plaza Cardiff was a mixed bag. The location was spot on, just a short walk to the castle and shops. However, the breakfast situation was a real letdown; it was way too crowded, which made for an uncomfortable experience. On the plus side, the staff were friendly and eager to help, which really enhanced my overall experience.

Rooms
7.0
The room was spacious with a decent bathroom, but I didn't find it as cozy as I hoped. It felt a bit bland overall.
Service
9.0
The staff were super nice and attentive, always ready to help me without me even asking. They made my stay more enjoyable.
Location
9.0
The hotel's central location was a huge plus; everything I wanted to see was within a short walk. Just perfect for exploring Cardiff.
Dining
5.0
Breakfast was a bit of a disaster. The restaurant was packed, and I felt like I was on top of everyone else. The food was alright, but that chaos really took away from it.
Facilities
8.0
I didn't get to check out the spa on this trip, but I did notice the gym facilities looked impressive. If I had stayed longer, I definitely would have taken advantage of them.
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Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
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