Park Plaza Cardiff | Cardiff ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Greyfriars Rd, Cardiff, United Kingdom, CF10 3AL

“The hotel's location was perfect for exploring Cardiff's vibrant attractions.”view full review

Park Plaza Cardiff, a 4-star Cardiff hotel, offers extensive spa services and a restaurant serving elevated British cuisine. The property features a 20-meter stainless steel swimming pool, air-conditioned rooms, and is home to several flexible meeting spaces.

Rooms & Amenities

Park Plaza Cardiff offers 129 stylish air-conditioned guestrooms, including Superior, Executive, Junior Suites, and Suites. Rooms feature modern amenities such as flat-screen TVs, free Wi-Fi, and mini bars, with some offering scenic views toward City Hall and the Civic Centre.

Dining Options

Dining options include the Laguna Kitchen and Bar, which focuses on British cuisine with a menu that features dishes like slow-cooked lamb shank and fisherman's pie. The restaurant provides outdoor dining on the Laguna Terrace and options for Afternoon Tea are also available.

Leisure & Business

Leisure facilities at Park Plaza include the Laguna Health Club & Spa, offering a 20-meter swimming pool, a spa bath, and steam room for relaxation. The venue also hosts 11 function rooms, fully equipped with air-conditioning and complimentary Wi-Fi for business events.

Location & Transportation

This Cardiff hotel is situated within walking distance to attractions such as Cardiff Castle, the City Parish of St John the Baptist, and Bute Park. Local transportation options include bus stops just a minute's walk away and nearby car parks are available for guests.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Room Tree Lined View

Max:

2 persons

32 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Executive Room

Max:

2 persons

39 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Superior Room

Max:

2 persons

27 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Cardiff400 m

Airports

Cardiff (CWL) 27.3 km

Bristol (BRS) 75.0 km

Train

Cardiff Central Railway Station800 m

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxation at Its Best

“I had a lovely spa experience during my stay. I enjoyed deep tissue massages that left me feeling completely relaxed. The use of the pool and jacuzzi added a perfect touch to the day, and the atmosphere made me feel pampered and refreshed.” view full review

Delicious Breakfast Options

“Breakfast exceeded my expectations! There was a wide variety of options available, and everything was well cooked and presented. The attentive service made dining a pleasure, ensuring a great start to my day.” view full review

Spacious and Comfortable

“The room I stayed in was incredibly spacious and well laid out. It felt modern and clean, with a comfortable bed that provided a great night's rest. I particularly appreciated the generous snacks available in the room!” view full review

Well-Equipped Gym Facilities

“The gym facilities were excellent, with plenty of equipment across two levels. I enjoyed the variety available, which made it easy to keep up with my fitness routine during my stay.” view full review

General

No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Laundry
Dry cleaning

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Indoor swimming pool
Sun loungers
Spa & wellness centre
Steam room
Massage
Shallow end

Room features

Air conditioning
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Greyfriars Rd, Cardiff, United Kingdom, CF10 3AL

Map view

Greyfriars Rd, Cardiff, United Kingdom, CF10 3AL

City landmarks

Landmark

Principality Stadium

930 m

Museum

National Museum Cardiff

1.4 km

Stadium

Motorpoint Arena Cardiff

740 m

Park

Bute Park

2.8 km

Landmark

Cardiff Bay

2.4 km

Mall

St David's Dewi Sant

750 m

Landmark

Wales National Ice Rink

900 m

Market

Cardiff Market

620 m

Church

The City Parish of St John the Baptist

630 m

Museum

Techniquest

2.4 km

University

Cardiff University

680 m

Museum

Firing Line Museum of The Queen's Dragoon Guards and The Royal Welsh at Cardiff Castle

630 m

Landmark

Royal Welsh College of Music and Drama

640 m

Landmark

BT Sport Cardiff Arms Park

650 m

Landmark

Tramshed Cardiff

1.2 km

Landmark

Castle Emporium

720 m

Public Building

Mansion House

980 m

Nearby

Cardiff Castle Grounds

Cardiff Castle

530 m

Church

St David's Metropolitan Cathedral

410 m

Shopping Area

Capitol Shopping Centre

340 m

Public Building

City Hall

320 m

Art object

Animal Wall

560 m

Museum

Museum of Cardiff

490 m

Gallery

Martin Tinney Gallery

410 m

Mall

Duke Street Arcade

410 m

Gallery

Kooywood Gallery

520 m

Mall

High Street Arcade

530 m

Shopping Area

Castle Quarter Arcade

570 m

11 St David's Way St David's - Dewi Sant

Statue of Sir Gareth Edwards

590 m

Avengers S.T.A.T.I.O.N. Cardiff

570 m

Restaurants

Laguna Kitchen & Bar

270 m

Greyfriars Road Park Plaza Cardiff

Tiger Tiger

130 m

Greyfriars Road The Friary

Giovanni's in Park Place

100 m

7-8 Park Place

Henry's Cafe Bar

160 m

Park Chambers Park Place Park Place

Revolucion De Cuba

190 m

The Friary

Steinbeck & Shaw

120 m

Greyfriars Road

Bellini's Italiano Park Place

160 m

1 Park Place City Centre

Slug & Lettuce

170 m

The Friary Centre

Grey

260 m

Kingsway

Oddsocks Bar & Kitchen

200 m

1 Park Place

The Metropole Lounge

240 m

Kingsway Hilton Cardiff

Reviews and Ratings

Reviews from guests about their experience.

4.5/5 based on 2930 reviews

#10 of 75 hotels in Cardiff based on Tripadvisor

Connor

United Kingdom, December 2024

6.0/10

My stay at Park Plaza Cardiff had some highlights, but also several disappointments that overshadowed the experience. The location is superb, just a short walk from major attractions like the Castle and National Museum. However, the cleanliness of my room left much to be desired, and I faced issues with both the shower and the minibar. Overall, while there were aspects I enjoyed, I expected more from a hotel of this caliber.

Rooms

5.0

I encountered cleanliness issues, notably hair in the bathroom and dust in various areas. The room was spacious and the bed comfortable, yet the shower was lukewarm and didn't function effectively due to poor design. The minibar was also a challenge as it didn't work well for storing personal items.

Service

6.0

While the reception was busy at times, I found some staff unhelpful with my requests. The lack of attention to detail regarding my birthday balloon was disappointing, and I had to dispute the charge at checkout, which added to the frustration.

Location

10.0

The hotel's central location is one of its best features. It's conveniently located just a short walk from key points of interest, making it easy to explore Cardiff.

Dining

7.0

I enjoyed the breakfast, particularly the quality of the omelettes. The dining options at the Laguna restaurant were also quite good. However, room service was inconsistent, and I had a poor experience with a cold meal.

Facilities

6.0

The hotel's amenities offered some relaxation options, though the air conditioning in my room was not functioning properly. Overall, while the facilities like the gym and pool appeared nice, there were areas that needed better maintenance.

Liam

United Kingdom, November 2024

7.2/10

Overall, my stay at Park Plaza Cardiff had its ups and downs. The central location was fantastic for exploring the city, and I appreciated the comfortable bed and clean room. However, I was disappointed by the unfulfilled birthday balloon request and the poor shower experience, which left a lukewarm impression overall.

Rooms

6.0

The room was quite spacious with a comfortable double bed. However, the bathroom cleanliness left something to be desired, with hair around the plug hole upon arrival.

Service

6.0

Staff members were generally friendly and willing to assist, although a simple request for a birthday balloon was overlooked, which disappointed me.

Location

9.0

The hotel is ideally located, just a short walk from Cardiff Castle and the shopping centers, making it convenient for sightseeing.

Dining

7.0

While I didn't have breakfast included, I found the dining options overall satisfactory, although some reported issues with slow service during busy times.

Facilities

7.0

The spa facilities were nice, but the overcrowding due to various groups diminished the relaxation atmosphere. There's also a separate bar that offered great cocktails.

Grace

United Kingdom, November 2024

6.0/10

I initially looked forward to my stay at Park Plaza Cardiff, as I had enjoyed my previous visits. Unfortunately, my experience this time was marred by a loud and rowdy atmosphere in the hotel, making it difficult to relax and enjoy my stay. While the room was lovely and well-equipped, the disturbances at night overshadowed the comfort I expected.

Rooms

7.0

The room I stayed in was quite spacious and nicely decorated, with a cozy seating area and all the necessary amenities for a comfortable stay. However, the bed was somewhat uneven in firmness, which led to some discomfort during the night. It was lovely to have the large shower and ample toiletries available, though it felt like a spa-like luxury that didn't quite align with the overall experience.

Service

5.0

The reception staff were polite, though I felt there could have been a warmer touch in their approach. After my experience with the noisy neighbors, I expected more acknowledgment of my discomfort, but it seemed to fall on deaf ears. The lack of follow-up about my experience left me feeling a bit ignored.

Location

8.0

The hotel's location is fantastic, with easy access to Cardiff's main attractions and entertainment regions. I appreciated being so close to the city center, which made it convenient for dining and sightseeing. However, the noise levels from the street and the interior festivities took away from that central advantage.

Dining

6.0

Breakfast was decent but not really good. I enjoyed the variety offered, but the service during breakfast felt a bit rushed. I was looking forward to a leisurely morning but ended up feeling pressured to eat quickly. I did appreciate the option for freshly made pancakes, which was a nice touch.

Facilities

5.0

The spa facilities were enticing, but several of the key amenities, like the jacuzzi, weren't functioning properly during my visit, which was disappointing. I did manage to use the pool but found it cooler than expected. Overall, it felt like the promise of luxury wasn't fully realized during my stay.

Elijah

United Kingdom, October 2024

5.0/10

I had a wonderful stay at Park Plaza Cardiff. The hotel is in a fantastic location, just a short walk from the city center, which was perfect for my activities. The staff were incredibly welcoming and helpful, making my experience even better. However, I did face some noise disturbances during the night which affected my sleep.

Rooms

8.0

The room I stayed in was immaculate and well-appointed. I loved the spacious layout, especially with the full-length windows overlooking the canal. However, I did experience noise from an adjoining room initially, but the staff promptly moved me to a better location.

Service

9.0

The service was excellent throughout my stay. From check-in to the restaurant staff, everyone was friendly and attentive, particularly a lady who offered me table service at breakfast when she noticed I was on crutches.

Location

10.0

The location couldn't be better. It's conveniently situated near Cardiff's main attractions and offers a relaxed atmosphere away from the hustle and bustle, making it easy to explore the city.

Dining

9.0

The dining experience was good. I particularly enjoyed the breakfast with its variety, alongside the dinner specials which were fantastic and reasonably priced. The on-site restaurant's quality of food led to a satisfying dining experience.

Facilities

8.0

I appreciated the range of facilities. The spa options especially caught my eye, though I didn't have time to indulge. The gym was well-equipped and perfect for maintaining my fitness routine during my stay.

Grace

United Kingdom, October 2024

5.4/10

My stay at Park Plaza Cardiff was a mixed bag. The location was spot on, just a short walk to the castle and shops. However, the breakfast situation was a real letdown; it was way too crowded, which made for an uncomfortable experience. On the plus side, the staff were friendly and eager to help, which really enhanced my overall experience.

Rooms

7.0

The room was spacious with a decent bathroom, but I didn't find it as cozy as I hoped. It felt a bit bland overall.

Service

9.0

The staff were super nice and attentive, always ready to help me without me even asking. They made my stay more enjoyable.

Location

9.0

The hotel's central location was a huge plus; everything I wanted to see was within a short walk. Just perfect for exploring Cardiff.

Dining

5.0

Breakfast was a bit of a disaster. The restaurant was packed, and I felt like I was on top of everyone else. The food was alright, but that chaos really took away from it.

Facilities

8.0

I didn't get to check out the spa on this trip, but I did notice the gym facilities looked impressive. If I had stayed longer, I definitely would have taken advantage of them.